As soon as your furniture/specialist order is ready, our delivery team will contact you to arrange a convenient date. If you are not yet ready to receive your order, we are able to hold them for up to 4 weeks free of charge. After this, there will be a weekly storage fee charge of £25. Please speak to the Customer Service Team if you would like to discuss this further.
Parcel orders are dispatched as soon as they are ready, and unfortunately we are unable to hold these for you. However, when you receive the DPD tracking details, you will have a number of options change the delivery to something more suitable for you.
-you can change the delivery date
- arrange to leave your parcel somewhere safe at the delivery address
- deliver it to your neighbour
-drop it off at your local shop.