We make every effort to select and sell products of the highest quality and to deliver them to you in perfect condition. However, if you have any concerns regarding your purchase with us, please send an email to our Customer service team: cservices@heals.co.uk and they will be happy to investigate this further for you. Please provide you order number, along with some images of the area of concern.
Further details about Faulty/Damaged items can be found here: https://www.heals.com/returns-exchanges