We can amend address details on your order up until the point it has been picked for dispatch. Please contact our customer service team and they will be happy to assist.
If you have placed your order online, we can amend the items on your order up until the point it has been picked for dispatch. However, please note that this may change the estimated delivery date of your order.
If you would like to amend a furniture order that was placed in one of stores, this can only be done within 48 hours of placing the order otherwise we will retain a 25% deposit. However, please feel free to discuss this with a member of the Customer Service Team.
Further details about Store orders can be found here https://www.heals.com/terms-conditions-stores/
Further details about online orders can be found her https://www.heals.com/terms-conditions